The Automated Service Desk of Tomorrow, Today

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IT service desks play an important role in helping users resolve IT problems, yet they often result in long wait times and lost productivity. Automated enterprise service desks help agencies to regain productivity and cut downtime costs.
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Akima is more than one company. We are a portfolio of 8(a) companies, small businesses, and other operating organizations. We take pride in being both specialized and nimble — two qualities that allow us to respond quickly to our customers’ unique needs.
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