Achievement signifies company’s ability to deliver agile, seamless service delivery for government projects
October 1, 2019
Herndon, VA – Akima today announced that TKC Global Solutions, LLC (d/b/a Akima Global Technology) has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® for its practices in agile software development and maintenance. The appraisal was performed by Integrated Quality Corporation (IQ Corp). This achievement demonstrates the company’s culture of continuous improvement and ability to deliver the swiftest and most secure path to service optimization for government customers.
“This distinction reinforces our commitment to executing programs against the highest quality standards,” said Juvy McCarthy, President of Akima’s Technology Solutions and Products Group. “As a process-driven organization, I am proud of the work the Akima Global Technology team has done to achieve such an important designation in our industry.”
One example of the company’s expertise in agile software development is in support of the U.S. Air Force’s Enterprise Service Desk (ESD). When the Air Force migrated more than 250 separate networks into a single, centrally managed global network, they quickly realized the existing IT ESD could not keep up with the number of tickets being submitted. Using the standards outlined by CMMI Level 3, the Akima team developed the Air Force’s virtual Enterprise Service Desk (vESD)—a client-based, tier-zero automated tool set that allows users to resolve common e-mail, network, software, hardware, or phone issues without ever engaging IT staff. vESD is deployed to all U.S. Air Force Major Commands totaling over 850,000 users. By leveraging the Scrum framework of agile project management, the Akima team was able to reduce the software release cycle time for vESD by more than half.
Akima Global Technology is also appraised at CMMI Level 3 for IT staff augmentation services.
About Akima Global Technology
Akima Global Technology is a trusted provider of technology services and solutions to the federal government and commercial customers. Utilizing proven best practices that meet the most stringent technical, operational, and service delivery outcomes, Akima Global Technology supports you at every point in your solutions lifecycle—from requirements, procurement and configuration, to implementation, integration, optimization, and refresh. Agile and scalable to any size project, our proven processes enable results in some of today’s most complex and demanding operations. Learn more at www.akimaglobaltechnology.com.
Akima is a global enterprise with more than 7,500 employees, delivering agile solutions to the federal government in the core areas of aviation, construction, facilities and logistics, IT and mission support, protective services and detention management, and systems engineering. As a subsidiary of NANA, an Alaska Native Corporation owned by more than 14,300 Iñupiat shareholders, Akima’s core mission is to enable superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for NANA consistent with our Iñupiat values. In 2019, Washington Technology ranked Akima #38 amongst the top 100 government contractors. To learn more about Akima, visit www.akima.com.